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| === Internet connection === | === Internet connection === | ||
| TOAS provides free of charge Telia 200/200 Mbit/s broadband connection. Tenants must have their own ethernet cable. All apartments have two RJ45 wall sockets, the right socket for Internet connection can be found by trying. | TOAS provides free of charge Telia 200/200 Mbit/s broadband connection. Tenants must have their own ethernet cable. All apartments have two RJ45 wall sockets, the right socket for Internet connection can be found by trying. | ||
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| - | You can [[https://www.telia.fi/asiakastuki/nettiyhteydet/netin-nopeuden-mittaus|test your connection speed]] at Telia website (in Finnish only). Please note that your hardware and ethernet cable must both support 1 Gbit/s transfer rate for connections exceeding 100 Mbit/s. | ||
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| - | For a wireless connection, tenants must have their own WIFI router. **Important:** Always encrypt your wireless connection, so someone else can't use your WIFI without permission! | ||
| - | \\ Tenant Committee recommends devices that can be equipped with a versatile [[https://openwrt.org/|OpenWrt]] firmware. These open source firmwares get security updates more frequently and are often more efficient than routers' original stock firmware. | ||
| The connection is open and ready to use in the apartment as soon as you move in. **Starting from July 1, 2025, separate registration is no longer required and the connection doesn’t need to be terminated when moving out.** | The connection is open and ready to use in the apartment as soon as you move in. **Starting from July 1, 2025, separate registration is no longer required and the connection doesn’t need to be terminated when moving out.** | ||
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| As a tenant, you are responsible for your own network communications. See also TOAS broadband [[https://toas.fi/wp-content/uploads/2025/07/TOAS-broadband-instructions-2025.pdf|Instructions/Terms of Use]]. | As a tenant, you are responsible for your own network communications. See also TOAS broadband [[https://toas.fi/wp-content/uploads/2025/07/TOAS-broadband-instructions-2025.pdf|Instructions/Terms of Use]]. | ||
| - | If you have problems with the connection, contact Telia customer service **0200 11611** (local network charge/mobile call charge), Mon - Fri 9 AM - 8 PM, Sat 10 AM - 4 PM. Telia [[https://www.telia.fi/asiakastuki/yhteystiedot/palvelunumeroiden-vastausajat|queue statistics]] (in Finnish only). | + | For a wireless connection, tenants must have their own WIFI router. **Important:** Always encrypt your wireless connection, so someone else can't use your WIFI without permission! |
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| + | If you have problems with the connection, contact Telia customer service **0200 11611** (mobile call charge/local network charge), Mon - Fri 9 AM - 8 PM, Sat 10 AM - 4 PM. Telia [[https://www.telia.fi/asiakastuki/yhteystiedot/palvelunumeroiden-vastausajat|queue statistics]] (in Finnish only). | ||
| Telia [[https://www.telia.fi/english/contact| customer service chat]] is open 24/7 (requires logging in). | Telia [[https://www.telia.fi/english/contact| customer service chat]] is open 24/7 (requires logging in). | ||
| See [[https://www.telia.fi/asiakastuki/kiintean-verkon-hairiokartta|network disruption map]] (in Finnish only) if there are outages in your area. | See [[https://www.telia.fi/asiakastuki/kiintean-verkon-hairiokartta|network disruption map]] (in Finnish only) if there are outages in your area. | ||
| + | |||
| + | You can [[https://www.telia.fi/asiakastuki/nettiyhteydet/netin-nopeuden-mittaus|test your connection speed]] at Telia website (in Finnish only). Please note that your hardware and ethernet cable must both support 1 Gbit/s transfer rate for connections exceeding 100 Mbit/s. | ||
| \\ | \\ | ||