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en:info [2025/12/10 17:09]
heikala
en:info [2025/12/10 17:27] (current)
heikala
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 === Internet connection === === Internet connection ===
 TOAS provides free of charge Telia 200/200 Mbit/s broadband connection. Tenants must have their own ethernet cable. All apartments have two RJ45 wall sockets, the right socket for Internet connection can be found by trying. TOAS provides free of charge Telia 200/200 Mbit/s broadband connection. Tenants must have their own ethernet cable. All apartments have two RJ45 wall sockets, the right socket for Internet connection can be found by trying.
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-You can [[https://​www.telia.fi/​asiakastuki/​nettiyhteydet/​netin-nopeuden-mittaus|test your connection speed]] at Telia website (in Finnish only). Please note that your hardware and ethernet cable must both support 1 Gbit/s transfer rate for connections exceeding 100 Mbit/s. 
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-For a wireless connection, tenants must have their own WIFI router. **Important:​** Always encrypt your wireless connection, so someone else can't use your WIFI without permission! 
-\\ Tenant Committee recommends devices that can be equipped with a versatile [[https://​openwrt.org/​|OpenWrt]] firmware. These open source firmwares get security updates more frequently and are often more efficient than routers'​ original stock firmware. 
  
 The connection is open and ready to use in the apartment as soon as you move in. **Starting from July 1, 2025, separate registration is no longer required and the connection doesn’t need to be terminated when moving out.** The connection is open and ready to use in the apartment as soon as you move in. **Starting from July 1, 2025, separate registration is no longer required and the connection doesn’t need to be terminated when moving out.**
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 As a tenant, you are responsible for your own network communications. See also TOAS broadband [[https://​toas.fi/​wp-content/​uploads/​2025/​07/​TOAS-broadband-instructions-2025.pdf|Instructions/​Terms of Use]]. ​ As a tenant, you are responsible for your own network communications. See also TOAS broadband [[https://​toas.fi/​wp-content/​uploads/​2025/​07/​TOAS-broadband-instructions-2025.pdf|Instructions/​Terms of Use]]. ​
  
-If you have problems with the connection, contact Telia customer service **0200 11611** (local network charge/mobile call charge), Mon - Fri 9 AM - 8 PM, Sat 10 AM - 4 PM. Telia  [[https://​www.telia.fi/​asiakastuki/​yhteystiedot/​palvelunumeroiden-vastausajat|queue statistics]] (in Finnish only).+For a wireless connection, tenants must have their own WIFI router. **Important:​** Always encrypt your wireless connection, so someone else can't use your WIFI without permission! 
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 +If you have problems with the connection, contact Telia customer service **0200 11611** (mobile call charge/​local network ​charge), Mon - Fri 9 AM - 8 PM, Sat 10 AM - 4 PM. Telia  [[https://​www.telia.fi/​asiakastuki/​yhteystiedot/​palvelunumeroiden-vastausajat|queue statistics]] (in Finnish only).
  
 Telia [[https://​www.telia.fi/​english/​contact| customer service chat]] is open 24/7 (requires logging in). Telia [[https://​www.telia.fi/​english/​contact| customer service chat]] is open 24/7 (requires logging in).
  
 See [[https://​www.telia.fi/​asiakastuki/​kiintean-verkon-hairiokartta|network disruption map]] (in Finnish only) if there are outages in your area. See [[https://​www.telia.fi/​asiakastuki/​kiintean-verkon-hairiokartta|network disruption map]] (in Finnish only) if there are outages in your area.
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 +You can [[https://​www.telia.fi/​asiakastuki/​nettiyhteydet/​netin-nopeuden-mittaus|test your connection speed]] at Telia website (in Finnish only). Please note that your hardware and ethernet cable must both support 1 Gbit/s transfer rate for connections exceeding 100 Mbit/s.
  
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