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en:info [2025/12/10 15:54]
heikala Updated Telia internet info
en:info [2025/12/10 17:27] (current)
heikala
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 === Internet connection === === Internet connection ===
-TOAS provides free of charge Telia 200/200 Mbit/​s ​ethernet ​connection. Tenants must have their own ethernet cable. All apartments have two RJ45 wall sockets, the right socket for Internet connection can be found by trying+TOAS provides free of charge Telia 200/200 Mbit/​s ​broadband ​connection. Tenants must have their own ethernet cable. All apartments have two RJ45 wall sockets, the right socket for Internet connection can be found by trying.
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-You can [[https://​www.telia.fi/​asiakastuki/​nettiyhteydet/​netin-nopeuden-mittaus|test your connection speed]] at Telia website (in Finnish only). Please note that your hardware and ethernet cable must both support 1 Gbit/s transfer rate for connections exceeding 100 Mbit/s. +
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-For a wireless connection, tenants must have their own WIFI router. **Important:​** Always encrypt your wireless connection, so someone else can't use your WIFI without permission! +
-\\ Tenant Committee recommends devices that can be equipped with a versatile [[https://​openwrt.org/​|OpenWrt]] firmware. These open source firmwares get security updates more frequently and are often more efficient than routers'​ original stock firmware.+
  
 The connection is open and ready to use in the apartment as soon as you move in. **Starting from July 1, 2025, separate registration is no longer required and the connection doesn’t need to be terminated when moving out.** The connection is open and ready to use in the apartment as soon as you move in. **Starting from July 1, 2025, separate registration is no longer required and the connection doesn’t need to be terminated when moving out.**
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 As a tenant, you are responsible for your own network communications. See also TOAS broadband [[https://​toas.fi/​wp-content/​uploads/​2025/​07/​TOAS-broadband-instructions-2025.pdf|Instructions/​Terms of Use]]. ​ As a tenant, you are responsible for your own network communications. See also TOAS broadband [[https://​toas.fi/​wp-content/​uploads/​2025/​07/​TOAS-broadband-instructions-2025.pdf|Instructions/​Terms of Use]]. ​
  
-If you have problems with the connection, contact Telia customer service **0200 11611** (local network charge/mobile call charge), Mon - Fri 9 AM - 8 PM, Sat 10 AM - 4 PM. Telia  [[https://​www.telia.fi/​asiakastuki/​yhteystiedot/​palvelunumeroiden-vastausajat|queue statistics]] (in Finnish only).+For a wireless connection, tenants must have their own WIFI router. **Important:​** Always encrypt your wireless connection, so someone else can't use your WIFI without permission! 
 + 
 +If you have problems with the connection, contact Telia customer service **0200 11611** (mobile call charge/​local network ​charge), Mon - Fri 9 AM - 8 PM, Sat 10 AM - 4 PM. Telia  [[https://​www.telia.fi/​asiakastuki/​yhteystiedot/​palvelunumeroiden-vastausajat|queue statistics]] (in Finnish only).
  
 Telia [[https://​www.telia.fi/​english/​contact| customer service chat]] is open 24/7 (requires logging in). Telia [[https://​www.telia.fi/​english/​contact| customer service chat]] is open 24/7 (requires logging in).
  
 See [[https://​www.telia.fi/​asiakastuki/​kiintean-verkon-hairiokartta|network disruption map]] (in Finnish only) if there are outages in your area. See [[https://​www.telia.fi/​asiakastuki/​kiintean-verkon-hairiokartta|network disruption map]] (in Finnish only) if there are outages in your area.
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 +You can [[https://​www.telia.fi/​asiakastuki/​nettiyhteydet/​netin-nopeuden-mittaus|test your connection speed]] at Telia website (in Finnish only). Please note that your hardware and ethernet cable must both support 1 Gbit/s transfer rate for connections exceeding 100 Mbit/s.
  
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