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en:info [2019/04/29 18:46]
heikala
en:info [2019/04/30 02:21]
heikala
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 \\ Tenant Committee recommends devices that can be equipped with a versatile [[https://​www.dd-wrt.com|DD-WRT]] or more straightforward [[https://​advancedtomato.com/​|Tomato]] firmware. These open source firmwares get security updates more frequently and are often more efficient than routers'​ original stock firmware. \\ Tenant Committee recommends devices that can be equipped with a versatile [[https://​www.dd-wrt.com|DD-WRT]] or more straightforward [[https://​advancedtomato.com/​|Tomato]] firmware. These open source firmwares get security updates more frequently and are often more efficient than routers'​ original stock firmware.
  
-Using the Internet requires a registration to the service provider Telia. Tenants can register online with [[https://​en.wikipedia.org/​wiki/​TUPAS|TUPAS ​(digital authentication method)]] or contact ​Telia customer service (see contact info below). Tenants are responsible for their online activities — when moving out, remember to **terminate your Internet connection!** More [[https://​toas.fi/​en/​your-tenancy/​moving-out/​|info at TOAS website]]. ​+Using the Internet requires a registration to the service provider Telia. Tenants can register online with Finnish digital authentication method ​[[https://​en.wikipedia.org/​wiki/​TUPAS|TUPAS]] or call Telia customer service (see contact info below). Tenants are responsible for their online activities — when moving out, remember to **terminate your Internet connection!** More [[https://​toas.fi/​en/​your-tenancy/​moving-out/​|info at TOAS website]]. ​
  
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-[[https://​www.telia.fi/​english/​contact|Telia customer service]] chat is open 24/7.+[[https://​www.telia.fi/​english/​contact|Telia customer service]] chat is open 24/7 (requires logging in).
  
-Telia customer service**0800 133133** ​(free of charge), ​Mon–Fri 8am-8pm, Sat 9am-4:30pm.  +Telia's free of charge ​customer service ​number ​**0800 133133** ​is open Mon–Fri 8am-8pm, Sat 9am-4:30pm.  
-\\ General problems with the connection and fault reports: Telia customer ​service **0200 11611** (local network charge/​mobile call charge)Mon–Fri 8am-6pm, Sat 9am-4:30pm.  +\\ Dedicated number for service ​registration & termination ​**0200 11611** (local network charge/​mobile call charge) ​is open Mon–Fri 8am-6pm, Sat 9am-4:30pm.  
-\\ Connection ​faults or disturbancesTelia'​s technical customer service **0206 90101** (local network charge/​mobile call charge) ​is open 24/7.+\\ Report connection ​faults or disturbances ​to Telia'​s technical customer service ​number ​**0206 90101** (local network charge/​mobile call charge)open 24/7.
  
-See [[https://​www.telia.fi/​asiakastuki/​kiintean-verkon-hairiokartta|network disturbance map]] (in Finnish ​only) if there is a disturbance in your area.+See [[https://​www.telia.fi/​asiakastuki/​kiintean-verkon-hairiokartta|network disturbance map]] (in Finnish) if there is a disturbance in your area.
  
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