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en:info [2019/04/29 18:46] heikala |
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\\ Tenant Committee recommends devices that can be equipped with a versatile [[https://www.dd-wrt.com|DD-WRT]] or more straightforward [[https://advancedtomato.com/|Tomato]] firmware. These open source firmwares get security updates more frequently and are often more efficient than routers' original stock firmware. | \\ Tenant Committee recommends devices that can be equipped with a versatile [[https://www.dd-wrt.com|DD-WRT]] or more straightforward [[https://advancedtomato.com/|Tomato]] firmware. These open source firmwares get security updates more frequently and are often more efficient than routers' original stock firmware. | ||
- | Using the Internet requires a registration to the service provider Telia. Tenants can register online with [[https://en.wikipedia.org/wiki/TUPAS|TUPAS (digital authentication method)]] or contact Telia customer service (see contact info below). Tenants are responsible for their online activities — when moving out, remember to **terminate your Internet connection!** More [[https://toas.fi/en/your-tenancy/moving-out/|info at TOAS website]]. | + | Using the Internet requires a registration to the service provider Telia. Tenants can register online with Finnish digital authentication method [[https://en.wikipedia.org/wiki/TUPAS|TUPAS]] or call Telia customer service (see contact info below). Tenants are responsible for their online activities — when moving out, remember to **terminate your Internet connection!** More [[https://toas.fi/en/your-tenancy/moving-out/|info at TOAS website]]. |
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- | [[https://www.telia.fi/english/contact|Telia customer service]] chat is open 24/7. | + | [[https://www.telia.fi/english/contact|Telia customer service]] chat is open 24/7 (requires logging in). |
- | Telia customer service: **0800 133133** (free of charge), Mon–Fri 8am-8pm, Sat 9am-4:30pm. | + | Telia's free of charge customer service number **0800 133133** is open Mon–Fri 8am-8pm, Sat 9am-4:30pm. |
- | \\ General problems with the connection and fault reports: Telia customer service **0200 11611** (local network charge/mobile call charge), Mon–Fri 8am-6pm, Sat 9am-4:30pm. | + | \\ Dedicated number for service registration & termination **0200 11611** (local network charge/mobile call charge) is open Mon–Fri 8am-6pm, Sat 9am-4:30pm. |
- | \\ Connection faults or disturbances: Telia's technical customer service **0206 90101** (local network charge/mobile call charge) is open 24/7. | + | \\ Report connection faults or disturbances to Telia's technical customer service number **0206 90101** (local network charge/mobile call charge), open 24/7. |
- | See [[https://www.telia.fi/asiakastuki/kiintean-verkon-hairiokartta|network disturbance map]] (in Finnish only) if there is a disturbance in your area. | + | See [[https://www.telia.fi/asiakastuki/kiintean-verkon-hairiokartta|network disturbance map]] (in Finnish) if there is a disturbance in your area. |
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