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| Tenants are obliged to report all faults and malfunctions in the apartment or in the common areas. If you discover any fault, you must report it to TOAS without delay via [[https://vikailmoitus.tampuuri.fi/toas/vikailmoitus/default.aspx?lang=en|fault report form]]. | Tenants are obliged to report all faults and malfunctions in the apartment or in the common areas. If you discover any fault, you must report it to TOAS without delay via [[https://vikailmoitus.tampuuri.fi/toas/vikailmoitus/default.aspx?lang=en|fault report form]]. | ||
| - | In urgent matters such as water damages or vandalism, you must call the maintenance company's service number (open 24 h): **010 270 8888**. **Notice:** The service number call costs 0,084 €/call + 0,167 €/min. | + | In urgent matters such as water damages or vandalism, you must call the maintenance company's service number: **010 270 8888**. **Notice:** The service number call costs 0,084 €/call + 0,167 €/min. |
| In case of fire or other emergency, you must call **112**. Instructions on [[https://112.fi/en/erc-number|how to use emergency number 112 in Finland]]. | In case of fire or other emergency, you must call **112**. Instructions on [[https://112.fi/en/erc-number|how to use emergency number 112 in Finland]]. | ||