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en:huolto [2018/01/24 06:05] heikala |
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Maintanance company [[http://www.hhkp.fi/|HH-kiinteistöpalvelut]] performs typical property maintenance tasks (final inspections, responses to fault reports) and takes care of yard areas, hallways and common areas. Hallways are cleaned weekly. | Maintanance company [[http://www.hhkp.fi/|HH-kiinteistöpalvelut]] performs typical property maintenance tasks (final inspections, responses to fault reports) and takes care of yard areas, hallways and common areas. Hallways are cleaned weekly. | ||
- | Elevator maintenance is outsourced to [[https://www.kone.fi/|KONE]]. Elevator maintenance service number (open 24 h): **0800 150 63** | + | Elevator maintenance is outsourced to [[https://www.kone.fi/|KONE Hissit Oy]]. Elevator maintenance service number (open 24 h): **0800 150 63**. |
[[http://pirkanmaan-jatehuolto.fi/English/Waste_sorting|Tampere Regional Solid Waste Management Ltd.]] takes care of waste management. | [[http://pirkanmaan-jatehuolto.fi/English/Waste_sorting|Tampere Regional Solid Waste Management Ltd.]] takes care of waste management. | ||
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In urgent matters such as water damages or vandalism, you must call the maintenance company's service number (open 24 h): **010 3950 395**. | In urgent matters such as water damages or vandalism, you must call the maintenance company's service number (open 24 h): **010 3950 395**. | ||
- | In case of fire or other emergency, you must call 112. Instructions on [[http://www.112.fi/download/33220_Hake_112esittely_englanti.pdf?889f0aea93b4d088|how to use emergency number 112 in Finland]]. | + | In case of fire or other emergency, you must call **112**. Instructions on [[http://www.112.fi/download/33220_Hake_112esittely_englanti.pdf?889f0aea93b4d088|how to use emergency number 112 in Finland]]. |
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=== Door lockout service & spare keys === | === Door lockout service & spare keys === | ||
Locked out? Contact maintenance company's service number (open 24 h): **010 3950 395**. The lockout service charges for opening the door: | Locked out? Contact maintenance company's service number (open 24 h): **010 3950 395**. The lockout service charges for opening the door: | ||
- | * 60€ if charged by invoice | + | * **60€** if charged by bill |
- | * On weekdays 7-16 hrs 20€ (cash payment) | + | * **20€** Mon-Fri 8—16 hrs (fee in exact cash) |
- | * On weekdays 16-7 hrs 30€ (cash payment) | + | * **40€** at other times (fee in exact cash) |
- | * On saturdays, sundays and holidays 40€ (cash payment) | + | |
Tenants may borrow a spare key at TOAS office during [[https://toas.fi/en/contact-us/opening-hours/|opening hours]]. (ID card required.) The key must be returned the same day before the office closes. | Tenants may borrow a spare key at TOAS office during [[https://toas.fi/en/contact-us/opening-hours/|opening hours]]. (ID card required.) The key must be returned the same day before the office closes. | ||
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=== Tips to prevent theft and vandalism === | === Tips to prevent theft and vandalism === | ||
+ | Sadly, theft and vandalism can happen in the TTornit neighborhood. Please protect your property and stay alert – if you detect vandalism or witness a theft, call **112**. Instructions on [[http://www.112.fi/download/33220_Hake_112esittely_englanti.pdf?889f0aea93b4d088|how to use emergency number 112 in Finland]]. | ||
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+ | If your bike is new and made of valuable parts, keep it locked indoors. Lock the frame of the bike to a bike rack. It is recommended to store expensive sports bikes in your own home rather than the bike storages. | ||
+ | \\ <del> TOAS offers some [[https://toas.fi/en/uncategorized/wheres-my-bike-2/|bike theft prevention tips]]. </del> | ||
+ | |||
+ | Make your vehicle less attractive to car thieves: Avoid leaving valuables inside your car where passersby can see them. If your car stereos have detachable front panel, remove it when parking. Use a sturdy steering wheel lock. Car alarms are useful only if you can hear the alarm siren inside your apartment – otherwise they mostly annoy your neighbors. | ||
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Never admit strangers into the building. Keep the doors locked and make sure the doors close properly after you. | Never admit strangers into the building. Keep the doors locked and make sure the doors close properly after you. | ||
- | Keep valuable items out of sight. It is not recommended to keep valuable items in storage cages. | + | The laundry room is not a safe place to dry expensive brand/designer clothes. |
+ | |||
+ | Keep valuable items out of sight. It is not advisable to keep valuable items in the storage cages. | ||
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* After traveling abroad, check your suitcase & go through the contents carefully, preferably outside your apartment. | * After traveling abroad, check your suitcase & go through the contents carefully, preferably outside your apartment. | ||
* To prevent the infestation from spreading from one apartment to another, it is advisable to tell the neighbors about pest problems. | * To prevent the infestation from spreading from one apartment to another, it is advisable to tell the neighbors about pest problems. | ||
+ | * Information and pictures to recognize and exterminate pests is available at [[http://sisatilojentuholaiset.fi/en/|Indoor pests]] website. | ||
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